Natural England

Most of Natural England’s offices are closed for normal business from lunchtime on 22 December until 2 January 2007.

Through the holiday period most of our offices are closed, with the exceptions shown below. Our National Nature Reserves are open to visitors, as are the National Trails, Heritage Coasts, and Areas of Outstanding Natural Beauty (AONB).

In fact, there are endless opportunities to get outdoors and enjoy yourself during the holiday period. So why not enjoy some fresh air, get physically active, and refresh your mind in one of the beautiful and stimulating natural places near to where you live.

In an emergency your first point of contact should be the appropriate emergency service, fire brigade, police, ambulance or coastguard.

To report an oil pollution incident on the coast or at sea telephone our 24-hour oil pollution pager service on 07659 124846.

To report suspected poisoning of wildlife telephone 0800 321600 (Freephone).

Injured animals

If you are concerned about a sick or injured animal contact your local RSPCA office. Details can be found on the RSPCA website - please see the link below.

Licensing

For any licensing queries our Licensing Team can be contacted on 28 and 29 December on 0845 6014523 (local rate) and thereafter on 2 January 2007.

General enquiries

The enquiries office is closed from 22 December to 2 January but you can email our enquiries team and leave your details.

Publications

Our distribution office is closed from 22 December to 2 January, but you can leave a message on 0870 120 6466 or alternatively email naturalengland@twoten.com and we will respond to you promptly in the New Year. Many of our publications are also available for downloading. See our Publications section.

Queries about agri-environment scheme agreements

Between 22 December and 2 January the following offices will be open on the dates shown:

27 December:

• Birmingham

28 and 29 December:

• Bristol (Westbury on Trym)
• Birmingham
• Cambridge
• Crewe
• King's Lynn
• Leeds (Lawnswood)
• Shrewsbury
• Taunton
• Truro (Palace Building)
• Wolverhampton
• Worcester

Although these offices are open it will be with reduced staff, so they may not be able to resolve your issue on the spot. Where this is the case someone will get back to you in the New Year.

All offices will have answerphones on when they are closed over the Christmas period. If you want to, you will be able to leave a message and someone will call you back in the New Year.

Any other urgent enquiries

If you do have any other urgent query and it cannot be dealt with by any of the above, please call 0845 600 3078 where a skeleton staff will be able to handle your call.