Natural England provides free advice to help farmers and other land managers to improve their land management for the benefit of wildlife, landscape, public access and other environmental purposes.
Our Land Management Advisory Service, a three-year project, ended on 31 March 2011. However, we continue to provide information and advice to farmers and land managers, mainly through farm visits and events such as farm walks, workshops, clinics and farm visits.
We contribute to Catchment Sensitive Farming, which aims to reduce the pollution of surface-water bodies caused by farming operations.
We also work closely with other organisations that provide advice programmes, and we ensure that our own advice reflects the most recent research and ideas, and is practical and commercially realistic.
As an organisation that largely delivers results by working with our customers, we recognise that it is important to provide an excellent service to all of our customers if we are to achieve long term environmental gains. As such we strive to be a helpful organisation that works efficiently with our customers to deliver practical long term solutions for the environment.
We have developed a Land Management Customer Charter that defines the minimum customer service standards, that apply specifically to situations where our advisers work with customers.
In England, farmers claiming the Single Payment and other direct payments are responsible for understanding and meeting cross compliance requirements. A helpline provides technical advice that can help farmers, other land managers, their advisers and agricultural contractors meet these requirements. The helpline also provides information on advice events, and you can use it to book a place on any in your area.
Helpline: 0845 345 1302
The service is delivered by Momenta under contract to Natural England, on behalf of Defra, the Environment Agency, Animal Health and the Rural Payments Agency.